What our Priorities are and how we are doing
The Community Council, Councillors and staff aim to provide assistance and support anyone who seeks to use its services. For the largest proportion of persons who contact the Community Council, the matter is dealt in line within acceptable procedures.
However, there are occasions when it is necessary to protect Councillors and staff against unacceptable behaviour.
Examples are: Aggressive or abusive behaviour
                       Unreasonable demands
                       Unreasonable persistence

The procedures setting out how we deal with such responses are set out in our Policy on Unacceptable Actions by Individuals. Copies of this can be requested.

If you consider that you have not been treated as you should have been, please write to the Community Clerk.
Criticism of policies or how the Council conducts its’ affairs, will be considered, discussed and answered. If a complaint is not satisfactorily dealt with by the Community Council, complaints can be submitted to The Ombudsman, forms and information can be obtained from the Clerk.

INSPECTIONS
Regular monthly inspections are carried out on both the play area and the playing field in accordance with guidelines from ROSPA and Allianz Insurance plc. There is also an annual inspection of the play area by a ROSPA Inspector.
Inspection sheets can be viewed or requested by arrangement with the Clerk.

There are periodic inspections of roads, drains, ditches, hedgerows, culverts, and pavements etc, carried out by an inspector from Powys County Council Highways department.
Problems that occur at any time, concerning highways can be brought to the attention of any of the Councillors or the Clerk; every effort will be made to seek a solution.

AUDITS
An internal audit is conducted on an annual basis before the external auditors BDO Stoy Hayward inspect the accounts. Notices of availability of records and of completed audits will be posted on the notice board. Viewing or copies of these documents will be by arrangement only.
The annual audit is normally completed by the end of September.